1. What is Proctorio and how does it work during an exam?
Proctorio is a program that enables live proctoring by monitoring both your computer screen and webcam feed for security. It performs pre-test checks like internet stability and hardware readiness, may require ID verification, locks your browser to prevent opening other tabs, and records the entire test session for later review.
2. Can I read aloud to myself during a Proctorio exam?
It’s better not to read aloud during your exam. Although Proctorio doesn’t explicitly forbid it, some test takers have received warnings for doing so. A live proctor might ask you to stop before taking stricter action.
3. Is it allowed to have sticky notes on or near my computer screen during a Proctorio exam?
No, you should not have any sticky notes or writings on your computer screen during the test. This includes physical notes attached to the screen or digital notes on your desktop.
4. Does Proctorio flag background noise during the exam?
Proctorio might flag background noise, but the final decision is up to the exam administrator. To avoid issues, it’s best to take the test in a quiet environment.
5. Can Proctorio see only my face during the exam?
Yes, during the test, a live proctor can see your face through the webcam. They may request a view of your testing environment before the exam starts, but once the test begins, only your face is visible.
6. Can Proctorio detect other devices connected to my computer?
Yes, Proctorio can identify other devices connected to your computer, such as additional screens.
7. Can Proctorio detect devices on my Wi-Fi network?
No, Proctorio cannot track devices connected to your Wi-Fi network.
8. Does Proctorio have visibility of my keyboard during the exam?
No, Proctorio does not see your keyboard; the webcam only captures your face.
9. Does Proctorio monitor or record my computer screen during the exam?
Yes, Proctorio monitors your screen in real time and records it for future review.
10. Does Proctorio track which websites I visit during the exam?
Proctorio locks your web browser during the test to prevent opening other tabs, but it does not track websites you visited before the test.
11. Does Proctorio block spellcheck or browser plugins like Grammarly?
Yes, Proctorio disables extra browser plugins, including spellcheck tools like Grammarly, during the exam.
12. Can Proctorio detect if I am using Discord during the exam?
Proctorio may not specifically identify Discord, but since it records your screen and audio, exam administrators can detect if you are using it.
13. Can Proctorio detect if I use my phone during the exam?
Proctorio cannot directly detect phones, but the webcam can reveal if you look away or down, which might indicate phone use.
14. Does Proctorio immediately flag suspicious behavior or give warnings first?
A live proctor might give a verbal warning first. If suspicious activity continues, your exam is flagged for supervisor review. Flagging does not cancel the test immediately.
15. How long does Proctorio keep exam recordings?
Proctorio retains stored data for 30 days after the contract ends unless the institution specifies otherwise. After that, data is transferred to the institution or deleted.
16. Does Proctorio require me to use a mirror behind me during the exam?
No, there is no specific requirement to use a mirror behind you. However, you might be asked to show your monitor screen using a mirror at the start of the test.
17. Does Proctorio monitor eye movements during the exam?
No, Proctorio does not track eye movements but uses facial detection to ensure you are engaged and not looking away from the exam window for too long.
18. Does Proctorio detect when I copy and paste during the exam?
Yes, Proctorio disables your computer’s clipboard during the exam, preventing copying and pasting into or from the exam window.
19. Does Proctorio record video and audio of me during the exam?
Yes, Proctorio records video, audio, and your computer screen from the moment you enter the exam until you submit or close it.
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